Refund Policy for SageFlix
1. Refund Eligibility:
- Refunds are applicable only to products or services purchased directly from SageFlix.
- To be eligible for a refund, customers must provide proof of purchase or order confirmation.
2. Timeframe for Refunds:
- Refunds will be considered within 2 days (48 hours) from the date of purchase.
- After the specified 2-day timeframe, no refunds will be issued.
3. Refund Percentage:
- Refunds requested within the first 2 days (48 hours) from the date of purchase will be subject to a 50% deduction from the total order amount.
- Refunds requested after the initial 2-day period will be subject to a 70% deduction from the total order amount.
4. Refund Process:
- Customers seeking a refund must contact our customer support team at [contact email/phone] and provide relevant details.
- Refunds will be processed using the original payment method unless otherwise specified.
5. Non-Refundable Items:
- Certain items or services may be non-refundable, and this will be clearly communicated during the purchase process.
6. Exceptional Circumstances:
- SageFlix reserves the right to review and consider refunds on a case-by-case basis for exceptional circumstances.
7. Cancellation of Subscription:
- Subscription cancellations within the initial 2-day period will be subject to the 50% refund policy.
- Subscription cancellations after the initial 2-day period will be subject to the 70% refund policy.
8. Changes to Refund Policy:
- SageFlix reserves the right to modify or update the refund policy at any time. Customers will be notified of any changes in advance.